Short answer
A licensed pest manager if baiting has not worked or if the ants are structurally damaging — but for most kitchen ants, the right first move is a bait the workers carry back to the nest, not a surface spray. Some species split their colonies when sprayed, which turns one trail into several.
When it is someone else
Calling the wrong trade costs an attendance fee to be told so. These are the cases where this problem belongs to someone other than a Pest Controller.
you find sawdust-like material and galleries in timber. Some ant species nest in damp or decayed wood, and that is a moisture and timber problem as much as a pest one.
your state biosecurity agency
you suspect fire ants or another notifiable invasive species. Some are subject to mandatory reporting and eradication programs, and treating them yourself can spread them.
What to do before anyone arrives
- Follow the trail and find where they are entering. Sealing that one gap does more than any spray.
- Remove the attractant and clean the trail with detergent, which erases the pheromone path.
- Try a proprietary bait matched to whether they are after sugar or protein — the same species changes preference seasonally, which is why a bait that worked in spring stops working in autumn.
- Photograph them. Species identification changes the advice more than people expect.
What to ask when you book
- What species is this and what is the nesting habit?
- Are you baiting or spraying, and what happens to the colony either way?
- How long before I should expect the trail to stop?
What changes the price
No dollar figures here: this directory holds no price data and an invented range is worse than none. What follows is what makes one of these jobs cost more than the same job next door, which is the part you can actually use when comparing quotes.
- Species and where the nest is.
- Whether the nest is accessible or inside the structure.
- Number of visits.
What you can do yourself
Is this licensed work?
Pest management is licensed in every state and territory.
There is no national register. Search the licence number with the regulator for the state the work is happening in.
- NSWNSW Fair Tradingbuilders, electricians, plumbers and specialist trades
- VICBuilding and Plumbing Commission, and Energy Safe Victoria for electricalbuilding practitioners and plumbers; electricians are Energy Safe Victoria
- QLDQueensland Building and Construction Commission (QBCC)building and most trade contractor licences
- WABuilding and Energybuilders, electricians, plumbers and gas fitters
- SAConsumer and Business Servicesbuilding work contractors and supervisors
- TASConsumer, Building and Occupational Services (CBOS)building and occupational licences
- ACTAccess Canberraconstruction occupations licensing
- NTNT Government building practitioner registrationbuilding practitioners and electrical workers
Licensing thresholds and certificate requirements differ by state and change with amending regulation, so this page describes the mechanism rather than quoting a figure. The regulator’s own page is the current answer.
Common questions
- Who should I hire for ants in the kitchen
- A licensed pest manager if baiting has not worked or if the ants are structurally damaging — but for most kitchen ants, the right first move is a bait the workers carry back to the nest, not a surface spray. Some species split their colonies when sprayed, which turns one trail into several.
- Why do ants come back every spring?
- Because the colony was never the thing you treated. Surface sprays kill foragers, which are a small and replaceable fraction of a colony, and the nest continues. Baits work because the workers carry the active ingredient back and share it, which is slower to look effective and far more likely to end the problem.
- Should I report fire ants?
- Yes, where they occur. Red imported fire ants are subject to a national eradication program and reporting obligations in affected areas, and disturbing or treating a nest yourself can spread them. If you are in or near a known area and see a suspicious nest, report it rather than treat it.
Find a Pest Controller near you
1,396 pest controllers in this directory, ranked on published evidence rather than on advertising.
Who to hire for
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General information about who does what, not advice about your specific job. Licensing, consumer law and council rules differ by state and change; the regulator for your state is the current source. More guides to hiring a tradesperson.