Short answer
A licensed electrician for anything involving the circuit, the isolation switch or a hardwired connection, and an appliance service technician if the oven itself has failed and it is still worth repairing. Check the circuit first — an oven that is completely dead is at least as often a tripped circuit as a broken oven.
What to do before anyone arrives
- Check the switchboard and the isolation switch — many ovens have a dedicated switch on the wall nearby, and it gets turned off by accident.
- Establish what still works. Fan but no heat, one element but not the other, or nothing at all are three different faults.
- Find the model number, usually on a plate around the door frame, and have it ready.
- Check the age and whether it is still under warranty. Manufacturer warranty service is free and using an independent technician can void it.
What to ask when you book
- Is the fault in the oven or in the supply to it — and can you tell me before I book an appliance technician?
- For an appliance technician: what is the call-out, is it deducted from the repair, and are parts still available for this model?
What changes the price
No dollar figures here: this directory holds no price data and an invented range is worse than none. What follows is what makes one of these jobs cost more than the same job next door, which is the part you can actually use when comparing quotes.
- Whether it is the circuit, the connection, or the appliance.
- Parts availability, which is the usual reason an older oven is not worth repairing.
- Whether the oven is hardwired, which means an electrician has to disconnect and reconnect it even for an appliance repair.
What you can do yourself
Is this licensed work?
The circuit and any fixed wiring connection are licensed electrical work. Repairing the appliance is generally done under the manufacturer's service arrangements, and anyone opening a mains-powered appliance for repair needs the relevant licence or restricted authority.
There is no national register. Search the licence number with the regulator for the state the work is happening in.
- NSWNSW Fair Tradingbuilders, electricians, plumbers and specialist trades
- VICBuilding and Plumbing Commission, and Energy Safe Victoria for electricalbuilding practitioners and plumbers; electricians are Energy Safe Victoria
- QLDQueensland Building and Construction Commission (QBCC)building and most trade contractor licences
- WABuilding and Energybuilders, electricians, plumbers and gas fitters
- SAConsumer and Business Servicesbuilding work contractors and supervisors
- TASConsumer, Building and Occupational Services (CBOS)building and occupational licences
- ACTAccess Canberraconstruction occupations licensing
- NTNT Government building practitioner registrationbuilding practitioners and electrical workers
Licensing thresholds and certificate requirements differ by state and change with amending regulation, so this page describes the mechanism rather than quoting a figure. The regulator’s own page is the current answer.
Common questions
- Who should I hire for an oven that stopped heating
- A licensed electrician for anything involving the circuit, the isolation switch or a hardwired connection, and an appliance service technician if the oven itself has failed and it is still worth repairing. Check the circuit first — an oven that is completely dead is at least as often a tripped circuit as a broken oven.
- Should I repair or replace an oven?
- The deciding question is parts, not age. If the element or thermostat is available, a repair is usually far cheaper than replacement. If the failed part is a control board that is no longer made, the decision has already been made for you. Ask the technician for that answer before authorising diagnostic time.
Find a Electrician near you
3,996 electricians in this directory, ranked on published evidence rather than on advertising.
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General information about who does what, not advice about your specific job. Licensing, consumer law and council rules differ by state and change; the regulator for your state is the current source. More guides to hiring a tradesperson.