Short answer
Write down what you want done, what the constraints are, what you are supplying, and what a finished job looks like — then give the identical text to everyone you ask. Most of the time people conclude a tradesperson is overcharging, the real problem is that each was quoting a different job.
This is the highest-return fifteen minutes in the entire process, and almost nobody does it.
What to put in it
- The problem, not your proposed solution. "The bathroom floor is damp near the shower" invites diagnosis; "replace the shower waste" pre-commits you to a fix that may be wrong.
- What you want at the end, described so an outsider could judge it. "No damp after a week of normal use" is testable.
- Constraints: access, parking, hours you can allow noise, pets, whether anyone is home, strata rules.
- What you are supplying versus what they supply. Fittings and fixtures are the usual ambiguity.
- Timing: when you would like it started, and any hard deadline with the reason.
- Photographs. Two or three, including a wide shot for context.
- How you want to be quoted: fixed price or estimate, and by when.
What to leave out
- What the other quotes were. It anchors the price and helps nobody.
- Your budget, at least initially. You want to know what the job costs before you say what you hoped it would.
- Instructions on method. You are buying their judgement; constraining it usually costs more, not less.
What comes back tells you something too
A business that reads the brief and asks two sharp questions has engaged with it. One that returns a number with no scope has not, and that is a preview of how the job will be run. The quality of the response to a clear brief is one of the better predictors available before anyone starts work.
Once quotes are back, compare exclusions before totals — that is where the difference usually is. And check the entity: only 9.8% of the 36,230 businesses measured here publish an ABN a customer can confirm, so it is worth asking for on anything substantial.
Common questions
- Should I tell a tradesperson my budget?
- Not with the first request. Get the job priced on its merits first. Once you have comparable numbers, sharing a budget is genuinely useful — it lets a good tradesperson tell you what can be staged or substituted to fit, which is a conversation worth having.
- Is it rude to get several quotes?
- No, and it is expected on anything substantial. What is unreasonable is having several businesses attend site visits for a job you have no intention of proceeding with, or using one quote purely to beat down another. Be straightforward about where you are in the process.
- What if the quotes come back wildly different?
- Put the exclusions side by side before assuming anyone is wrong. Large gaps almost always mean different scopes — one includes making good, rubbish removal or scaffolding and another does not. If the scopes genuinely match and the numbers still differ sharply, ask the outlier to explain; the answer is usually informative either way.
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