How to choose a roofer in Australia

Short answer

Check the licence first — roofers need a licence for some work and not other work. Then check that the business is who it says it is: of the 835 Australian roofers in this directory, only 16.2% publish an ABN you can confirm, and 5.1% list a phone number that contradicts the one on their own website.

Roofers handle roof replacement, restoration, leak repairs, gutters and downpipes. This is what to check before you let one into your house, and what the evidence says about the trade as a whole.

Roofers are licensed for some work and not others

Roofing is usually covered by building or trade contractor licensing above a state-set threshold, and roof plumbing — gutters, downpipes, flashings — is licensed plumbing work in most states.

There is no national licence register in Australia — each state and territory runs its own. The regulator for your state is listed at the bottom of this guide, and checking a number takes about a minute.

What 835 Australian roofers actually publish

We check every business in this directory the same way, and publish the result whether it flatters the trade or not. For roofers:

What we checkedRoofersAll trades
Publish an ABN we could confirm16.2%12.9%
Listed phone matches their own website48.5%44.3%
Listed phone contradicts their own website5.1%5.5%
Website responded when we checked70.2%70.8%
Corroborated by two or more sources96.8%95%
Median number of Google reviews1618

What goes wrong with roofers

  • Storm-chasers doorknocking after bad weather with no local presence
  • Roof restoration sold as replacement, or vice versa
  • Payment taken up front for scaffolding that never arrives

What to ask before the work starts

  1. What is your licence number, and does it cover roof plumbing?
  2. Is this a restoration or a replacement, and what exactly is included?
  3. What happens if it rains once the roof is open?

A roofer who answers all three of those without hesitating is telling you something useful. One who is vague about a licence number is telling you something too.

The median matters more than the average

The median roofer in this directory has 16 Google reviews. That is the number to hold in your head when you see a perfect five-star rating: five stars from four reviews and 4.6 from three hundred are not comparable, and the second is almost always the safer hire.

It is also why the ranking here weights review volume more heavily than review score. A business cannot buy its position, and a handful of glowing reviews does not move it far.

Where the roofers are

Sydney (92), Melbourne (82), Brisbane (60), Adelaide (41), Perth (29), Newcastle (27). A shortlist for your own area is more useful than a national ranking — the best roofer in the country is no help if they are four states away.

Where to check a licence, by state

There is no national register. Search the licence number with the regulator for the state where the work is happening.

Common questions

Do roofers need a licence in Australia?
Sometimes. Roofing is usually covered by building or trade contractor licensing above a state-set threshold, and roof plumbing — gutters, downpipes, flashings — is licensed plumbing work in most states.
How do I check a roofer's licence?
There is no national register. Each state and territory has its own regulator — NSW Fair Trading, the Victorian Building Authority and Energy Safe Victoria, QBCC in Queensland, Building and Energy in WA, Consumer and Business Services in SA, CBOS in Tasmania, Access Canberra in the ACT, and the NT Government. Search the licence number the business gives you on the regulator for the state the work is happening in.
What percentage of Australian roofers have a verifiable ABN?
16.2% of the 835 roofers in this directory publish an ABN we could confirm against the national register, against 12.9% across all trades.
How many reviews should a roofer have?
The median roofer here has 16. Treat a five-star rating from a handful of reviews with more caution than a slightly lower rating from hundreds.

Compare roofers near you

835 roofers, ranked on the evidence described above rather than on advertising.

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