Short answer
In South Australia, licences are issued and published by Consumer and Business Services, covering building work contractors and supervisors. Search the licence number the business gives you on that register before work starts — it is free and takes about a minute. There is no national licence register in Australia, so a licence from another state does not automatically apply to work done in South Australia.
Licensing in Australia is a state matter. There is no national register, no single number to look up, and a licence issued in one state does not automatically authorise work in another. In South Australia, the authority is Consumer and Business Services.
Which register to search in South Australia
Consumer and Business Services covers building work contractors and supervisors.
Consumer and Business Services licenses building work contractors and supervisors, and the distinction between the two is worth understanding: a company holds the contractor licence, while a named individual holds the supervisor registration. Work supervised by nobody registered is a real risk that a company-level check alone will not surface.
What to actually look at when the register returns a result
- That the licence is current, not expired or suspended. An expired licence is the single most common problem a check finds.
- That the name on the licence matches the name on your quote. A licence held by a related company is not a licence held by the business you are contracting with, and it is the contracting entity that owes you the work.
- That the licence class covers this job. A general building licence is not an electrical licence, and a plumbing licence does not automatically include gas fitting.
- Any conditions on the licence. Conditions exist for a reason and are published where the register shows them.
What 2,498 SA businesses publish about themselves
A licence is not the only thing you can check from outside a business, and the rest is not encouraging. Across every SA business in this directory:
| What we checked | SA | Australia |
|---|---|---|
| Publish an ABN we could confirm | 6.8% | 9.8% |
| Listed phone matches their own website | 36.7% | 39.2% |
| Listed phone contradicts their own website | 5.4% | 4.8% |
| Website responded when we checked | 62.2% | 64.7% |
| Median Google reviews | 29 | 29 |
2,328 SA businesses — 93.2% of them — publish no ABN anywhere a customer can find it. An ABN is free to obtain and free to publish, so this is not evidence of anything improper. It does mean the cheapest identity check available to you is unavailable for most of the market, and that asking is reasonable.
What a licence check does not tell you
- Whether the work will be any good. A licence is a floor, not a rating.
- Whether they carry insurance. That is a separate question with a separate answer, and you should ask it.
- Whether the licensed person will be the one on site. Ask who is actually doing the work and whether they are supervised.
- Whether they are solvent. A licence stays current right up until a business stops trading.
Common questions
- Who licenses tradespeople in South Australia?
- Consumer and Business Services, covering building work contractors and supervisors. Consumer and Business Services licenses building work contractors and supervisors, and the distinction between the two is worth understanding: a company holds the contractor licence, while a named individual holds the supervisor registration. Work supervised by nobody registered is a real risk that a company-level check alone will not surface.
- Is a licence from another state valid in South Australia?
- Not automatically. Licensing is administered state by state and there is no national register. Mutual recognition schemes exist and can let a licence holder apply to be recognised in another jurisdiction, but that is an application the tradesperson has to have made — it is not automatic, and the register for South Australia is what settles it.
- What percentage of SA businesses publish an ABN you can check?
- 6.8% of the 2,498 SA businesses in this directory, against 9.8% nationally.
- Does an unlicensed tradesperson have to fix bad work?
- Consumer guarantees under the Australian Consumer Law apply regardless of whether the tradesperson is licensed — an unlicensed operator cannot escape them by being unlicensed. Enforcing them is another matter, which is why the licence check is worth the minute it takes. If it has already gone wrong, see the guide on what to do when work goes wrong in South Australia.
Read next
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- How to check an Australian tradie's licenceThere is no national licence register in Australia. Here is the regulator for every state and territory, what each one c…
- What an ABN tells you about a tradie — and what it doesn'tAn ABN is free, public and takes a minute to check — and only 9.8% of 36,230 Australian trade businesses publish one. He…